Business Continuity Management

How we plan for, respond to and recover from disruption – so teaching and services can continue.

What it is

What is Business Continuity Management?

Business Continuity Management (BCM) is how we prepare for incidents that could disrupt the college, respond quickly when they happen, and get back to normal as soon as possible.", "It matters because it protects your learning, your safety and your personal data – and means you will always know where to find up-to-date information.

Loss of premises

e.g. fire, flood or building closure

IT outage

e.g. network, systems or cyber incident

Health incident

e.g. outbreak or public health emergency

Severe disruption

e.g. travel disruption or utility failure

How to report

How to report an incident

If you see something that could disrupt the college or put people at risk, tell us straight away. In an emergency, always call 999 first.

Stratford Campus

Bridge House, 320 High St, London E15 1EP

Emergency line (24/7)[Emergency phone number]
Email[campus-incidents@williamcollege.com]
Reception hoursMon–Fri, 08:30–18:00

Our plan and public information

Our Business Continuity Plan covers all William College campuses, staff, students and critical activities – including teaching delivery, assessment, student support, admissions, IT systems and data. It sets out roles and responsibilities, how incidents are escalated, and the timescales within which critical activities will be restored.